Shipping policy

Shipping Policy

Euro Car Supply works with multiple distribution partners and warehouse locations throughout the United States to provide fast and efficient order fulfillment.

Order Processing

Most in-stock orders begin processing within 1–2 business days. Processing times may vary depending on product availability, warehouse location, order verification, and manufacturer requirements.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Shipping & Delivery

Delivery times shown at checkout are estimates and are not guaranteed. Shipping times may be affected by carrier delays, weather, holidays, inventory availability, or other circumstances outside of our control.

We recommend waiting until all parts have been received and inspected before scheduling installation.

Multiple Shipments

Products may ship directly from different distribution centers or manufacturers. Orders containing multiple products may therefore arrive in separate packages and on different dates.

Separate tracking numbers may be provided for each shipment.

Tracking Information

Tracking information will be provided once available from the applicable warehouse or shipping carrier.

Please allow time for tracking information to become active after a shipping label has been created.

Inventory & Availability

We make every effort to maintain accurate inventory information; however, availability can change quickly and inventory discrepancies may occasionally occur.

If an ordered product becomes unavailable or significantly delayed, Euro Car Supply will contact you with available options.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Additional costs resulting from incorrect addresses, refused deliveries, address changes, or unsuccessful delivery attempts may be the customer's responsibility.

Once an order has entered fulfillment, we cannot guarantee that the shipping address can be changed.

Damaged Shipments

Please inspect your shipment immediately upon delivery.

Visible shipping damage, shortages, or missing packages should be reported to Euro Car Supply within 24 hours of delivery. Please retain all original packaging and provide photographs of the shipping box, label, packaging materials, and affected product.

Do not install a damaged product before contacting us.

Lost or Delayed Packages

Carrier delays may occur after an order has shipped. Euro Car Supply will assist with eligible carrier claims when necessary, but carrier investigations and claim processing times are outside of our control.

A package marked as delivered by the carrier may require a carrier investigation before a replacement or refund can be considered.

Oversized & Special Shipments

Certain oversized, heavy, high-value, or special-order products may require additional shipping charges, freight delivery, signature confirmation, or other special arrangements.

Any additional requirements will be communicated when applicable.

Order Changes & Cancellations

Orders begin processing shortly after they are placed. Once an order has entered fulfillment or shipped, it may no longer be possible to modify or cancel it.

Special-order products may not be cancelled once the order has been submitted.